Frequently Asked Questions
Everything you need to know about shopping with Known Nutrition UK
How long does shipping take within the UK?
Standard UK delivery typically takes 2-4 business days. We also offer an express shipping option which ensures your order arrives within 1-2 business days if placed before 2pm.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support digital wallets like Apple Pay, Google Pay, and buy-now-pay-later options via Klarna.
Are your materials sustainably sourced?
Yes, Known Nutrition UK is committed to ethical fashion. We use organic cotton and recycled polyester across our core collections to minimize our environmental footprint.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to follow your parcel's journey.